The use of internal performance improvement teams versus the use of external consultants is a debate that continues to divide the boardroom. Can internal performance improvement teams truly provide the change that will deliver bottom line cost savings and drive sustainable performance improvements across your operation? This blog attempts to address this question by analysing both sides of the argument.
In conclusion, there is a case for utilising an internal team; however, the risks in doing this should be recognised and carefully managed. The safer bet might be using external consultants who guarantee results, have wide industry expertise and will expertly transfer skills to client staff to ensure sustainability.
