In 1996, our founder Ken Leech signed our very first client and laid the foundations for what would become a 30-year journey of growth, innovation and impact. From the very beginning, the business was built with a clear focus: understanding how mobile engineers and remote workforces really operate and helping organisations design better ways of working around the reality of their people on the ground.
Growing Our People and Our Culture
Over the years, our growth has been reflected not only in our work, but also in our physical footprint. We’ve moved offices several times as the company has expanded, each move marking a new chapter in our journey and the increasing scale of our ambition.
Alongside this, we’ve continually invested in our internal processes, teams and future talent. The introduction of trainee management consultants and business development executives has helped us nurture the next generation of professionals, ensuring our culture of curiosity, rigour and collaboration continues well into the future.
A Global Perspective
While our roots are firmly established in the UK, our work has taken us far beyond it. We’ve been fortunate to deliver engagements across the globe, including in Germany, South Africa, Spain, India, Norway and many other locations. These international projects have broadened our perspective, enriched our thinking, and allowed us to apply our approach across diverse industries and cultures.
Broadening Our Markets
As our experience has grown, so has the range of sectors we support. We’ve continually expanded our target markets, working across Financial Services, Transport & Logistics, Utilities, Nuclear, and the Public Sector, applying our insights to some of the most critical and complex operations in the country.
We’re proud to have partnered with a wide range of valued clients, including National Highways, Phoenix Group, Kier, OCS, and many more. These long-standing relationships are a testament to the trust placed in us and the results we deliver.
Evolving for the Future
Across three decades, the business has undergone various structural changes to ensure we continue to evolve, remain relevant, and respond to the needs of our clients and our people.
Giving Back
Celebrating milestones has always gone hand in hand with giving back. For our 20-year anniversary, we proudly raised £20,000 for Cancer Research, and for our 25-year anniversary, we raised over £30,000 for The Royal Marsden Charity. Supporting causes that make a real difference has been an important part of who we are.
Recognised Excellence
Our work over the years has also been recognised through numerous awards, including accolades from the Management Consultancies Association (MCA), the Financial Times, and Highways Awards. These achievements reflect the dedication of our people and the quality of our work, but more importantly, they reinforce our commitment to delivering real value for our clients.
Looking Ahead
As we celebrate 30 years in business, we do so with pride in our past, appreciation for our people and partners, and excitement for what lies ahead. While much has changed since 1996, our core purpose remains the same: to understand operations as they truly happen and help organisations perform better because of it.
Here’s to the next chapter!
