About - Managementors

28 years of transforming operational performance

Our story

I didn’t want us to be a generalist consultancy, offering everything to everyone; but to become a specialist operation, focusing on service organisations to make a significant difference to operational and financial performance.

We wanted to become recognised as experts in what we do and to which our clients can rely on with total confidence.”

Ken Leech, Founder & Managing Director

Our story

As a company we have grown from 3 employees, focusing on a niche client base to a much larger team with the ability to deliver benefits to a much broader range of businesses.

What has always impressed me about Managementors is the focus on the client’s needs and the dedication of the team to delivering above and beyond expectations. The range and variety of our clients and their challenges keeps the job fresh and challenging even after all this time! "

John Boult, Senior Presenting Analyst

Our story

Since joining, I’ve had the opportunity to work with lots of people across the company, either on projects or through internal work, and I genuinely mean it when I say everyone is great to work with!

There’s a real mix of people and experience and everyone is happy to pick up a conversation to help out when asked.”

Emma Hall, Delivery Director

2024

Awarded 'Highly Commended' for our continued work with ReAssure, second year in a row!

2023

Honored with the Highly Commended MCA Award for our impactful work with ReAssure.

2023

Belated 25 year celebrations commenced with £33k raised for the Royal Marsden Cancer Charity.

2023

Became one of only 20 firms to earn our stripes with Chartered Management Consultancy status – a big milestone!

2022

Joined forces as a Wolves FC Business Partner – howling with excitement!

2021

Proud to attend the Highways Awards 2021, alongside our partners at National Highways in recognition of their exceptional achievements following our engagement with the Network Claims teams

2021

Cheers to 25 years of hard work, innovation, and awesome partnerships! Unfortunately celebrations were postponed but we certainly made up for it a couple of years later.

2019

We were thrilled to be named as one of the UK’s Leading Management Consultants in 2019 – a real honour!

2017

Settled into our new home at our Theale office, a great space that inspires creativity and teamwork.

2016

We celebrated 20 years in business by raising £20,000 for cancer research – a real combined effort in giving back and a proud moment for our team!

2016

Became part of the esteemed Management Consultancies Association showcasing our commitment to consulting excellence.

2016

2016 saw us achieving our ISO 9001 accreditation, proving our dedication to top quality business processes.

2006

From Ken's garage to Bramley! In 2006, we moved into a new office space, giving us room to grow and collaborate better.

2002

Our first company conference –  a chance to reflect, plan and team build!

2000

Things really took off! We landed our first major project which took us across the globe, working internationally with Computacenter.

1996

Managing Director, Ken Leech, kick-started our company with a passion for helping businesses to achieve their full potential.

Our approach

Improving operational performance from the ground up

Study

We thoroughly analyse your business to really get to the root cause of issues, study the problem and provide an objective view on how to challenge existing ways of working

Coach

We’ll help your organisation implement new ways of working and we’ll devise a management operating system to help you measure, maintain and optimise performance. At the same time we’ll transfer skills to your staff using a blend of workshops, coaching and mentoring

Improve

We’ll work closely with your people – blending their experiential knowledge with our expertise to develop a framework for success. And because they’ve helped develop the solution, their commitment to change will be assured

Sustain

We immerse our team into yours. Transferring skills, tools and the spirit to continuously pursue performance improvement across all levels of your operation

"Managementors' approach is refreshing - the project was very much our own, but they acted as facilitators and held people to account to ensure that the deliverables were embedded"

Donny Gosher

Director of Utilities and Horticulture, OCS

Our commitment

Our commitment goes beyond delivering outstanding services. We strive to make a positive impact on our community and the environment. Our team embraces integrity, innovation, and sustainability, working towards a brighter future.

Values

Honest and objective insights
Hands-on delivery
Straight talking
Practice what we preach
Work alongside your people
Loyal

Corporate Social Responsibility

CSR is an integral part of our culture, our values and business strategy in meeting the expectations of our employees and clients

Find out more about our latest activities

Consulting Excellence

Our Management Consultants are trained to the recognised Professional Standard of the Chartered Management Consultant Award supported and managed by CMI and the MCA.

With the Consulting Excellence Framework established by the MCA, we have adopted the thirteen principles of Ethical Behaviour, Professional Development, Client Service and Value, Commitment to Diversity and Inclusion and Commitment to Sustainability which are integral to how we operate as a business

Click here to view our declaration

Diversity & inclusion

People are the most valued asset at the heart of our business.

At Managementors we value the unique skills, experiences and backgrounds that each individual brings to our company. Our commitment to maintain an inclusive place to work enables us to attract and retain diverse talent that represents our communities, assisting us to deliver the right outcomes for our business, our customers and the environment. In aim to create an inclusive, welcoming and engaging environment, we:

Aim to attract and retain a mix of people who can offer different but complementary attitudes, knowledge and talents
Provide equal opportunities and access to training to help support and develop our people to be the best they can be
Strive to ensure progression and appointment opportunities are inclusive
Promote a supportive culture and working environment that inspires people to live our values

"I wanted to say a huge thank you for raising over £30k for us! I've never seen so many people do so many amazing and inventive things to fundraise. On behalf of all the staff and patients at the Royal Marsden, please accept our thanks to you for all of your incredible support. It was lovely working with you all!"

Mari-Louise White

Senior Community Fundraising Manager
The Royal Marsden Cancer Charity

Our people

Meet some of the key members of our team

Ken Leech

Managing Director

Following his departure from the the Navy in 1976 Ken furthered his career in electronics through joining the Computer Industry where he held a number of senior service and support management positions.

1984 involved a significant career change when Ken joined an international management consultancy, which specialised in strategic and operational effectiveness. He was subsequently promoted to the position of Practice Director for the Information Technology and Financial Service Practice Group. Following further promotion, he was elected to the UK’s Board of Management and became responsible for heading the Business Development Practice.

His career in the consulting industry led him to start Managementors in 1996.

Freddie Leech

Practice Director

Freddie joined in 2017 following an international career working as a Reliability Engineer for Shell. He holds Chartered Engineer status from the IMechE as a result of his competence, experience and MEng in Mechanical Engineering from the University of Bristol.

Through his earlier years with the business he successfully delivered analyses and projects across a wide range of industry sectors. In 2021 he was promoted to the role of Practice Director, leading the creation and development of the novel Analysis practice – notably breaking into clients such as ReAssure, Standard Life, BAE Systems and Skanska. With the practice quickly taking shape his responsibilities grew to include business development and project delivery for Financial Services, Energy, Nuclear, Engineering and IT.

Grant Taylor

Practice Director

Grant joined Managementors in November 2014, bringing over 15 years’ experience within the Construction and FM sectors to the business.

Working with clients including Interserve, Mitie, JLL and Babcock, as well as public sector clients Grant was responsible for developing supply chain solutions designed to deliver operational efficiencies and cost reduction.

Grant held the position of Client Director for 4 years responsible for business development introducing clients including OCS, Keolis, Highways England and A-One +.

Currently he leads the Property Maintenance, Civils, Construction and Road consulting practice as a Practice Director; responsible for developing new and existing clients and ensuring excellent project delivery for clients within these sectors.

Chetan Shrouti

Practice Director

With over 14 years of consultancy experience spanning the automotive to technology sectors, Chetan specialises in delivering business transformation, mastering complexity, and driving sustainable change. He joined us from Digital Catapult, where he led digital supply chain transformation for UK businesses, enhancing efficiency, resilience, and sustainability. His impressive background includes being awarded the HM Queen’s Diamond Jubilee Scholarship, which supported his master’s degree in engineering business management at Warwick University.

Chetan brings a wealth of experience from his tenure at KPMG, where he honed his expertise in business performance services to boost profitability and operational efficiency. Chetan is currently responsible for leading our Transport and IT/Telecoms practices.

John Boult

Senior Presenting Analyst

John has been successfully managing performance improvement projects with our clients since 2000. As Senior Presenting Analyst, he is responsible for all aspects of the reviews of clients’ operations. His strengths and experience help to provide our clients with a detailed and insightful view of their operations.Prior to moving into consultancy, John led a successful career in the IT service industry, starting with a formal apprenticeship with the Civil Aviation Authority.

This led onto highly technical roles for global computer manufacturers before moving into service management. As a service director he gained wide experience running large teams of field service engineers, helpdesks, call centres, logistics and repair centres. John’s focus has always been on innovating and delivering bottom line performance improvement.

Abi Murray

Director of Internal

Following graduation, Abigail joined Qlik; a leader in business intelligence software. During this time she was responsible for all the Marketing basics, including PR, internal communications, social media, partner marketing, direct marketing campaigns, event support, salesforce.com database, lead tracking and inside sales qualification process.

Having gained a Professional Certificate in Marketing at Reading University, with the Chartered Institute of Marketing, Abigail joined Managementors a Head of Marketing.

Through further advancement, Abigail now has overall responsibility for the Internal Sales, Marketing, Administration, HR and Recruitment functions, as well as managing the Graduate Development Programme.

Dawn Henstridge

Director of Finance & Admin

After leaving Basingstoke Girls Grammar School, Dawn successfully completed a Business Studies/Commerce Diploma, before joining Wiggins Teape at their Head Office in London.

Since then Dawn has held numerous senior positions, varying from Personal Assistant to the Managing Director of an international Finnish company, to running a recruitment and word secretarial service bureau.

Dawn has worked for Managementors for the last 20 years and has overall responsibility for all finance and administration functions.

Emma Sacchi

Delivery Director

Emma joined the Managementors team as a Consultant in 2016, following a number of years in development and project management roles within the third sector.

Promoted to Project Manager in 2018, Emma has led transformation projects across a range of field-based and back office operations spanning Facilities Management, Infrastructure, Aircraft Maintenance and Insurance.

Her track record for building relationships and delivering excellent results for our clients has seen her progress to her current role as Delivery Director. In this role, Emma is responsible for developing Managementors’ existing client relationships through ensuring consistent, high quality project delivery across Managementors’ practices, as well as playing a key role in developing our Consulting team.

Ed Durkin

Delivery Director

Ed joined the Managementors team as a Project Manager in 2020, having spent a number of years developing a wealth of experience and consulting skills, delivering value and benefits for clients across a number of sectors including: FM, Manufacturing and Supply Chain, Retail, Local Government and Financial Services. He graduated with a Masters in Mechanical Engineering from Imperial College London, and started his consulting career with a strong focus on operational and performance improvement whilst also gaining experience on strategic and venture projects.

His track record in building strong client role relationships and ability to break up complex problems into simple, manageable chunks has enabled Ed and his project teams to deliver some terrific results for Managementors’ clients and seen him progress into the Delivery Director role.

Emma Hall

Delivery Director

Emma has 7 years of consulting experience working across a range of industries including both Public and Private Sector companies. More recently she has focused her work on the Legal Services and Insurance sectors focusing on driving productivity and performance in both progressing claims and improving SLAs that monitor inbound calls from clients and other internal departments.

Emma’s skillset is focused on upskilling and coaching client teams to be able to deliver the change through them, ensuring great buy-in and ownership of the solution, to deliver substantial and sustainable results. In Emma’s most recent financial services engagement, SLA performance of a customer services team has achieved a 40% increase, resulting in significantly enhanced customer and commercial outcomes.

Matt Willshire

Internal Sales Manager

Matt joined Managementors in 2023 as Internal Sales Manager having a 20 year career in sales in both the drinks and software industries. Matt graduated in 1997 from Warwick University with a BA hons degree in Modern European History. After graduating he joined Majestic Wine in their retail management graduate scheme. In 2004 he moved in to the Corporate team selling to on-trade businesses in South West London and after a few years was promoted to head up sales for Southern England.

Matt leads the internal sales team here at Managementors overseeing outreach activities and the development of new client relationships. Identifying new opportunities and implementing sales strategies as well as managing client relationships.

Chloe Hale

Marketing Manager

Chloe joined Managementors in 2019 as an Administrator, with a degree in Graphic Design from the University of Brighton.

During her time with us, she has achieved a distinction in her Certificate in Professional Marketing with the CIM and various other creative courses.

She is currently responsible for all areas of marketing, brand management and design, as well as co-managing our ISO accreditations.

Raman Kaur

Administration & HR

Raman is a dedicated professional with a diverse background spanning personal administration, the property sector, and parenthood. Since joining Managementors in 2021, Raman has focused on Human Resources and has been certified as a Mental Health First Aider.

Her commitment to quality management is evident through involvement with ISO 9001 and the ongoing pursuit of ISO 14001 standards. In the current role, Raman oversees recruitment, office management and administrative duties.