Bus Back Better

We are currently working in the bus depot in Coventry where Boris Johnson announced his Bus Back Better strategy. Whilst the publicity generated by sitting in an electric bus is only likely to have short term benefits, there are some longer term implications of the strategy which forward thinking operators will grasp, and help to […]
Are your incentives actually disincentives?

Let’s say you’d recently lost a relative and are entitled to claim the remainder of their pension, you have raised the claim but have heard very little back. You’re distressed from your loss and phone the pension provider on a weekly basis to get updates, but they have little in response – it’s the same […]
A question of balance

It is no secret that local authorities have always faced pressures from ever increasing demand on services like social care, schooling and housing, as well as the requirement to become more environmentally friendly by offering increased recycling options to reduce waste, to name a few of the many challenges they face. And somehow, local authorities, […]
Transportation in a post-covid world

As the post-Covid horizon comes into view, planning is starting on what the next ‘new normal’ will look like. Sustainability is currently high on the agenda, but work will be required to ensure that this, in itself, is sustained or whether life will return to its pre lockdown ways, or worse. At the start of […]
Forecasting and planning for 2021 after the year that everything changed

As we approach Christmas, teams across all sectors and industries will be taking the opportunity to review and reflect on the past year. How did we do against our target? How well did we adapt to what the year threw at us? What did we do well, not so well and what learnings or changes […]
Cutting through the data

Data, data, data… it’s everywhere. In the ever increasingly connected world, with the help of technology, businesses have never had this much visibility of their day-to-day operation. You may be thinking this can only be a good thing…right? As with anything, too much of a good thing can be bad. The challenge with data is […]
Change is here but change is coming

Since the beginning of March, we have faced uncertainty and change. Tragic deaths, unemployment going up and fearing the worst about another economic depression. It’s probably fair to say that this period, for most, has been one of mixed emotions – that feeling of being “up and down”, hard to put into words, blog or […]
How is Covid impacting core consulting and leadership skills?

September marks a time of new beginnings. Autumn arrives, colours change, students return from holiday breaks, and for many new graduates they take their first step into graduate schemes. This September, much like the rest of the year, it’s not without its challenges. From university halls on lockdown to virtual inductions, institutions are having to […]
Communication – hidden in plain sight

Today more than ever, workforces have been obliged to change and no longer look like they used to. The current pandemic has only accelerated the changes brought about by globalisation and technological developments. Getting communication right means a happy, effective, productive workplace that positively contributes to the employee’s experience; while doing it wrong can leave […]
Forecasting in disruptive times – what’s the point?

You wouldn’t plan a picnic without checking the weather forecast, you wouldn’t leave for the airport without checking what the traffic is likely to look like. We do this because by estimating the impact our environment is likely to have on our activities, we are able to create effective plans on that basis. When we […]