At Managementors, we pride ourselves on delivering measurable impact for our clients. This year, we are thrilled to share that 98% of our clients said they would recommend our services, a reflection of the dedication and expertise our teams bring to every project.
“Absolutely, I talk about you guys glowingly to everyone! I would always recommend you.”
– Head of Customer Operations, Phoenix Group
Our client satisfaction scores and feedback were gathered from key players across financial services, local government, highways, and facilities management. The insights we collect not only celebrate successes but also highlight opportunities to improve and embed best practices across all projects.
One area where we particularly shone was team engagement, with an impressive 94% top score. This demonstrates the strength of collaboration and commitment within our teams, and the value clients place on our people as much as our processes. Unlike many other consultancies, we still pride ourselves in working on-site with our clients side by side to strengthen our personal approach to project delivery, which clearly feeds through into our customer satisfaction feedback!
Collecting scores and feedback isn’t just about celebrating achievements. It provides vital learning points that we integrate into future projects, helping us to refine our approach and deliver even greater value for clients. Every comment, rating, and insight informs how we structure teams, manage projects, and engage with clients across sectors.
We are incredibly grateful to our clients for their openness and trust. High satisfaction is a mark of the relationships we build, the expertise we offer, and the tangible results we deliver. Moving forward, we remain committed to embedding these learnings across all projects, ensuring our clients continue to benefit from the highest levels of service, engagement, and performance.
